Pay Utsab

General FAQ

Find answers to the most common questions about PayUtsab.

Having trouble using our service? Below are our most frequently asked questions and their solutions. If you don't find your answer here, feel free to contact us directly.

What is PayUtsab?

PayUtsab is a digital asset platform where you can find professional design templates and greeting cards for various festivals (Eid, Puja, New Year, etc.).

How can I buy a template?

It's very simple! Create an account, select your preferred template, and complete the payment via Bkash, Nagad, or Rocket to get an instant download link.

Where will I find the file after payment?

After a successful payment, you will find the file in the "My Downloads" section of your user dashboard. A copy will also be sent to your email.

Can I edit the designs?

Yes, most of our templates are customizable. You can add your name, photo, and message to personalize the design as you wish.

What if the file doesn't download after payment?

This might happen due to technical errors. Don't worry—message our support center with your transaction ID, and we will resolve it within 12 hours.

Are there any free templates?

Yes, alongside premium designs, we have many attractive free templates that you can use without any cost.

Can I resell the designs?

No, according to our terms, you can only use the designs for personal purposes. Reselling for commercial purposes is legally punishable.